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Auchan Polska has officially launched its new Ocado-powered Customer Fulfilment Centre (CFC) at Wilcza Góra, near Warsaw.
The CFC, measuring 16,000 m2, represents the fastest-ever build for an Ocado CFC of this type, with just 12 months since the first spade in the ground to completion of the site.
The CFC goes live with the full suite of Ocado’s latest Re:Imagined automation, including On-Grid Robotic Pick (OGRP) and Auto Frame-Load (AFL). The Wilcza Góra site is also the first international CFC to go live with Ocado’s latest 600 Series robots, the company’s lightest and most efficient ‘bot’ to date.
At maturity, the CFC will enable Auchan Polska to offer a range of up to 40,000 products, with Auchan’s customers able to benefit from huge flexibility in how they want to shop online, with lead times across both same day and next day delivery options.
Auchan already uses Ocado’s In-Store Fulfilment (ISF) software across its store estate to enable efficient picking from stores. The go-live of this CFC will bring the full benefits of automation and scaled fulfilment to their online capabilities.
Alongside the CFC launching today, Ocado also operates two technology development centres in Poland, in Krakow and Wroclaw.
Alexandre Saussard, President of Auchan Polska, said:
"The solutions implemented in the new centre enable a high degree of automation in the order preparation process, increase the reliability and completeness of deliveries, and ensure our customers receive the highest quality service, while also offering an exceptionally wide range of products – ultimately up to 40,000 items.
"Our goal is to fully cover the market in terms of the availability of such services – we are starting with the Warsaw agglomeration, and in subsequent stages we plan to expand the scope of deliveries to other cities in Poland."
Gregor Ulitzka, President Europe, Ocado Solutions, said:
"This is a milestone moment for our partnership with Auchan Poland. With the launch of this CFC, we will introduce a new level of customer service online into the Polish grocery market, powered by Ocado's cutting-edge technology. This CFC is going live with the very latest Ocado automation, including AI-powered robotic picking and some of the most advanced 3D printed industrial products in the world."
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