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Congratulations to @[Ocado Retail](urn:li:organization:21668932)! Once again the fastest-growing UK grocer 🎉 @[NielsenIQ](urn:li:organization:69088863) notes that Ocado leads the pack, with growth continuing to outperform both stores and the wider online channel. Ocado has held the top spot for well over a year - a result of a continued focus on offering unbeatable choice, unrivalled service and reassuringly good value. Congratulations to @[Hannah Gibson OBE](urn:li:person:WKt6YXoH-p) and all our colleagues at Ocado Retail! {hashtag|\#|OcadoGroup} {hashtag|\#|Ocado} {hashtag|\#|onlinegrocery} https://lnkd.in/gfJ9RX6u

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Back to where it all started! Our final spotlight of this week's line-up is on @[Ocado Retail](urn:li:organization:21668932) 🇬🇧 Ocado Retail, a pure-play online grocer in a mature e-commerce grocery market, wants to continue scaling quickly, with positive economics. It also wants to maintain a customer proposition that evolves ahead of the competitive UK online channel. Ocado Retail leverages a network of automated Customer Fulfilment Centres \(CFCs\) across a range of sizes, supported by a nationwide spoke network to ensure maximum geographic coverage. It also uses automated Micro Fulfilment Centres to serve an immediacy proposition in select, dense catchments. Ocado Retail's fulfilment is enabled by our end-to-end, integrated software solutions, powering web-shop, supply chain and last mile. The result? Ocado Retail continues to be the fastest-growing grocer in the UK grocery market, now with more than 1 million active customers. They were named the Online Service of the Year at @[The Grocer](urn:li:organization:3298473) Gold Awards last month. Read more: https://lnkd.in/eVEhSvfN {hashtag|\#|OcadoGroup} {hashtag|\#|onlinegrocery} {hashtag|\#|automation} {hashtag|\#|fulfilment} {hashtag|\#|UK}

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This week we're shining a spotlight on our global partners, and how they use the flexibility of Ocado's platform and fulfilment to grow successfully in a range of scenarios. Today: @[Panda Retail Company – Savola Group](urn:li:organization:478138), a leading grocery retailer in Saudi Arabia. We're enhancing their online capabilities in a market still at the early stages of digital grocery adoption. 🇸🇦 With a large physical store network and lower labour costs than many more mature e-commerce markets, our solution boosts Panda's ecommerce proposition and fulfilment supply chain efficiency. With our In-Store Fulfilment solution underpinned by the end-to-end capabilities of the Ocado Smart Platform \(OSP\), we are enabling Panda's growth in the online grocery channel, providing them with the right building blocks and flexibility to evolve with the market. Read more: https://lnkd.in/eVEhSvfN {hashtag|\#|OcadoGroup} {hashtag|\#|onlinegrocery} {hashtag|\#|automation} {hashtag|\#|fulfilment} {hashtag|\#|SaudiArabia} {hashtag|\#|Panda} @[Savola Group](urn:li:organization:1060568)

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This week, we are sharing examples of how our flexible fulfilment toolkit helps one of our partners succeed in a variety of real-world scenarios. Today: Australia! 🇦🇺 As we spoke about at our Half Year Results, we have helped @[Coles Group](urn:li:organization:163144) transition large volumes from manual fulfilment to world-leading automation in one of the fastest-growing grocery ecommerce markets. We have leveraged our automated Customer Fulfilment Centres \(CFCs\), our software platform and partner success teams to support Coles in more efficiently serving their shoppers in key markets, as well as meeting growing demand. We successfully transitioned significant volumes from manual fulfilment in stores to more efficient OSP-powered automated fulfilment in Victoria and New South Wales. Coles has reported several key improvements:  - improved availability, freshness and range for orders fulfilled through CFCs - improved availability of delivery slots - to better meet unserved demand - a significant uplift in customer Net Promoter Scores \(NPS\), particularly for those orders fulfilled via CFCs - perfect order rates "continuing to track at more than double the national home delivery rate" At the opening of Coles' Victoria CFC last year, Leah Weckert, Coles Chief Executive Officer, said: "We sought the best global technology in the world to reimagine the Coles Online experience here in Australia. This transition from a local, store-based fulfilment model to a central, world-class facility will enable us to better serve the greater Melbourne region, home to more than five million people". Read more: https://lnkd.in/eVEhSvfN {hashtag|\#|OcadoGroup} {hashtag|\#|onlinegrocery} {hashtag|\#|automation} {hashtag|\#|fulfilment} {hashtag|\#|Australia} {hashtag|\#|Coles}

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