Explore our partnership
In November 2022, Ocado Group announced a partnership agreement with Lotte Shopping to develop its online business in South Korea using the Ocado Smart Platform (OSP).
Lotte Group is one of the largest business conglomerates in Korea – spanning retail, food, hotels and chemicals. Lotte Shopping, the largest retail affiliate of Lotte Group, operates department stores, hypermarkets, supermarkets and ecommerce in Korea, with more than 1000 stores nationwide.
In November 2022, Ocado Group announced a partnership agreement with Lotte Shopping to develop its online business in South Korea using the Ocado Smart Platform (OSP).
Lotte Group is one of the largest business conglomerates in Korea – spanning retail, food, hotels and chemicals. Lotte Shopping, the largest retail affiliate of Lotte Group, operates department stores, hypermarkets, supermarkets and ecommerce in Korea, with more than 1000 stores nationwide.
In November 2022, Ocado Group announced a partnership agreement with Lotte Shopping to develop its online business in South Korea using the Ocado Smart Platform (OSP).
Lotte Group is one of the largest business conglomerates in Korea – spanning retail, food, hotels and chemicals. Lotte Shopping, the largest retail affiliate of Lotte Group, operates department stores, hypermarkets, supermarkets and ecommerce in Korea, with more than 1000 stores nationwide.
In November 2022, Ocado Group announced a partnership agreement with Lotte Shopping to develop its online business in South Korea using the Ocado Smart Platform (OSP).
Lotte Group is one of the largest business conglomerates in Korea – spanning retail, food, hotels and chemicals. Lotte Shopping, the largest retail affiliate of Lotte Group, operates department stores, hypermarkets, supermarkets and ecommerce in Korea, with more than 1000 stores nationwide.
"Through synergy between Lotte Mart's Grocery competitiveness and Ocado's cutting-edge technology, we will establish ourselves as a core brand with an overwhelming advantage in the domestic online food market and be reborn as the number one on- and offline grocery market."
"The technologies that will power this site are not just cutting-edge for the grocery sector, they are cutting-edge in any sector of the global economy. We can’t wait to deliver amazing experiences to Lotte shoppers, enabling a whole new standard of grocery ecommerce."
Partnership Milestones
The first CFC, serving the Busan region, is due to go live in early 2026. The second CFC, in Goyang, will cover Seoul Metropolitan area.
Under the partnership, Ocado and Lotte plan to operate a network of six automated Customer Fulfilment Centres (CFCs) across South Korea, as well as deploy Ocado’s In-Store Fulfilment (ISF) solutions in Lotte stores.
This and future sites will be equipped with Ocado’s latest Re:Imagined automation, enabling Lotte to continually enhance the quality of service they provide, as well as the efficiency of their online operations.
In April 2025, Lotte went live with the Ocado Smart Platform (OSP) in South Korea, launching a new online service “Lotte-Mart Zetta” to customers across the country. Zetta is powered by Ocado’s end-to-end solutions, including cutting-edge webshop functionality, fulfilment software for stores, and last-mile routing technology.
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