These are the six pillars of our people strategy.

Our people

We will develop inspirational people managers who lead and motivate successful teams
We have created and rolled out a management development programme, which gives our employees the opportunity to progress their careers. We run a graduate programme which plays an important part in developing talented people for our future. We have also embedded appraisal processes and succession plans into the business.

We will enable our people to drive Ocado to the next level through the right skills and infrastructure
Our in-house training team delivered training sessions to over 800 employees last year, varying from one-to-one coaching to group workshops, in subjects ranging from core operational skills to regulatory and compliance education.

We will continuously improve our business through listening to and engaging with our people
We engage with our employees in a number of ways to encourage the alignment of employee and business goals. Our employees are kept well informed of the performance of the Group and our business direction through briefing meetings and communications via the intranet, email, our internal magazine and video.

We will recognise and reward achievement and desired behaviours
Our employee benefits package includes a pension, life assurance, healthcare, an employee assistance programme, a staff discount on grocery and non-food orders, free delivery on certain days and a discounted company shop. We believe all of our employees should have the opportunity to own a part of the business and have granted share options to all employees as part of their benefits package.

We will develop an Employer Brand which reflects the real Ocado to attract and retain the best talent
Our employer brand is central to our ability to attract the best talent at the rate we need to match our growth. We advertise and recruit in-house and externally, and work with local councils and agencies to attract local candidates. Furthermore we co-operate with Welfare to Work agencies, where appropriate, in order to assist unemployed people back into the world of work.

We will live our values in everything we do
The four Ocado values underpin everything we do, see Our employer vision and values. To ensure they remain at the core of the business we have values-led monthly recognition schemes for our operational employees


We are committed to carrying out our business in a non-discriminatory way. We are committed to equal opportunities for all of our people, regardless of disability or background. We value diversity and through our equal opportunities policy we are dedicated to creating an environment that is free from discrimination, harassment and victimisation, where everyone is treated equally regardless of age, colour, disability, race, gender, sexual orientation, marital status, political views or religious belief. It is our policy that applications for employment by disabled persons are always fully considered, bearing in mind the respective aptitudes and abilities of the applicant concerned. In the event of employees becoming disabled all reasonable effort is made to ensure that their employment within the Group continues. It is our policy that the training, career development and promotion of a disabled person should, as far as possible, be identical to that of an able bodied person.

Human rights

Ocado is committed to upholding and respecting human rights. Whilst we do not operate a separate human rights policy, these values are reflected in our equal opportunities policy, which is regularly reviewed. We expect all our suppliers to operate in a fair and honest way towards their employees and with whom they do business.

All employees: 1178 Female 17.6%; 5531 Male 82.4%; senior managers: 1 Female 11%; 8 Male 89%; directors: 2 Female 17%; 10 Male 83%