About Ocado Technology
Ocado is the world’s largest online only grocery retailer. We do it like nobody else.
Our customers place their orders online, then we pick and pack them in huge automated warehouses (called CFCs). They are then delivered to customers' homes in one hour delivery slots. Our business is all about making this process as simple and convenient as possible. However, that simplicity requires an enormous amount of complexity under the surface.
We employ the latest technologies such as real-time control systems, robotics, machine learning, simulation, data science, forecasting systems, routing systems, inference engines and big data. This breadth and depth demonstrates what we do is technology, not IT.
This Aladdin’s cave of technology, almost all of which we build in-house, enables us to be a disruptor.
This disruptive mindset comes from the unique makeup of our business. We are the fusion of two halves - retail and technology. Our retail business helps drive innovation and meet customer requirements. While our technology business creates ground-breaking innovations for our retail businesses. This allows us to do what neither a pure retailer nor a pure technology company can do: create a virtuous circle of innovation that works.
The reason it works is because what many companies would consider R&D, we see as 'business as usual'. R&D for us means working on game-changing projects, while our 10X development streams go even further to disrupt ourselves before anyone disrupts us.
The future for Ocado is enabling retailers around the world to benefit from our unique business model. Therefore, we are in the process of re-platforming everything we do to create the Ocado Smart Platform. This is a unique blend of scalable, modular hardware for building CFCs matched with our latest cloud software platform.
Ocado Technology’s success is down to the passion, commitment and brilliance of its people. That’s why Ocado is committed to supporting the delivery of the new computer science curriculum which will help develop the next generation of technology experts and entrepreneurs. Ocado is providing primary school teachers across the UK with coding packs, interactive apps and video content that will equip pupils the work-ready coding skills they need to excel in life.
For more information visit: www.OcadoTechnology.com
Ocado Technology: Fast facts
- Approximately 49 million orders since Ocado started trading
- In 2014, Ocado delivered 167,000 orders per week
- Over 45 percent of orders are now checked out over a mobile device
- Ocado.com is logged into an average of 2.3 million times a month
- Over 600 Ocado staff are employed in technology roles, representing over 50 percent of the head office workforce
Online supermarket ocado.com was established in 2000 and is one of Britain’s leading online retailers. Delivering to over 70% of the UK population, every shopping bag is carefully packed in one of three distribution centres using in-house designed software and technology. Shopping is then delivered direct to customers using a network of regional spokes in brightly-coloured vans.
With award-winning mobile apps for every platform, Ocado on the Go, Ocado delivers over 40,000 products, including big-name brands, a range of over 650 Ocado Own Label products and a growing non-food selection. Thoughtful service features such as colour-coded bags, receipts provided in date order, reminder texts with your driver’s name, along with with convenient hourly delivery slots compliment award winning customer service on email, phone and social media.
For all the latest news, images and details of awards, head to the Media Centre at ocadogroup.com