Contact us

Contact us

Contact us

If you have any questions, please contact the relevant team using the information below.

For any customer service related queries, please contact the Ocado Customer Service Centre.

Head office

Titan Court, 3 Bishop Square, Hatfield Business Park, Hatfield, AL10 9NE, UK

Tel: +44 (0) 1707 227 800
Fax: +44 (0) 1707 227 999

Investor contacts

Click here for enquiries related to IR and Corporate Finance

David Hardiman-Evans
Head of Investor Relations & Corporate Finance
investor.relations@ocado.com
Switchboard Tel: +44 (0) 1707 228 000

Media contacts

Michelle Shearly
m.shearly@ocado.com

Tulchan Communications LLP
ocado@tulchangroup.com
85 Fleet Street,
London EC4Y 1AE
Tel: +44 (0) 2073 534 200
Fax: +44 (0) 7770 745 454

M&C Saatchi
ocado@mcsaatchi.com
Tel: +44 (0) 2075 434 500

Customer fulfilment centres (CFCs)

CFC Hatfield
Gypsy Moth Avenue, Hatfield Business Park, Hatfield, AL10 9BD, UK
Tel: +44 (0) 1707 228 000
Fax: +44 (0) 1707 228 122

CFC Dordon
Danny Morson Way, Birch Coppice Business Park, Dordon, Warwickshire B78 1SE
Tel: +44 (0) 1707 228 000
Fax: +44 (0) 1707 228 122

Insurance portal

CNF enquiries – MOJ forms from 31 July 2013 onwards

Employers’ Liability

  • Accidents occurring between 31 July 2013 and 30 November 2013 – Zurich, portal ID C00108
  • Accidents occurring on or after 1 December 2013 – Hill Dickinson, portal ID D00079

Public & Product Liability

  • Hill Dickinson – portal ID D00079

For any queries and all ‘Notification Only CNFs’, please email insuranceclaim@ocado.com

General enquiries

Customer enquiries: ocado@ocado.com

Trading / buying enquiries: buying@ocado.com

Marketing enquiries: marketing@ocado.com

Download our Charitable Giving Policy and application form

Any other enquiries: company.secretary@ocado.com